Shipping & Delivery
SHIPPING CONDITIONS & EXCEPTIONS
Please Note: Shipping delays may be unavoidable due to the pending Canada Post Strike. We will continue to monitor and send out orders via the most efficient and dependable mode of transport.
For orders shipping to major urban centers or cities, please ensure your select a physical street address as your delivery address (as opposed to a PO Box address)
BUY ONLINE PICK UP IN STORE
We have added the option to 'Buy online, Pick up in store' for no additional fees!
All you have to do is add your items to cart and choose 'Pick Up' as the delivery method. You will then receive an 'order confirmation ' letting you know we will reach out as soon as your order is 'Ready for pick up.'
To pick up the order, you will need to present your "Ready for Pickup" confirmation email, along with a valid ID that matches the name on the order.
Shipping fees are calculated for delivery orders based on your shipping address, and the cart value of the item(s) being shipped.
ONLINE ORDERS
Shipping fees are calculated for delivery orders based on your shipping address, and the cart value of the item(s) being shipped.
All shipping is sent standard ground. Some exceptions may apply to oversized or heavy items. Rates to the territories and Continental USA may have additional fees.
Refunds can not be made on previous shipping costs when a promotional price is offered.
All orders are normally processed within 1-2 business days from when they are placed. Orders are not shipped or processed on weekends or holidays. Shipping times are normally 3-7 business days from the time they are processed. Due to winter weather and unpredictable shipping delays we cannot guarantee a delivery date but will make every effort to achieve this.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Multi-piece orders may ship separately and arrive at different times. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. HomeRunSports.com ships to addresses within Canada and the continental United States. We currently do not ship outside the U.S.
Please Note: Rawlings Custom Glove Orders shipping time is approx. 7-8 weeks, this time may appear different on the order confirmation page in your profile, however that time frame is for regular merchandise available on our website - Custom Gloves are an exception to this.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours or once the item is scanned at the carriers warehouse.
CUSTOMS, DUTIES, AND TAXES
HomeRunSports.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).